A Simple Detailed Guide To Fix Windows 10 Not Receiving Files Via Bluetooth

1. Bluetooth with return option

Turn off Bluetooth on the computer and then turn it on again. This can help you fix connection errors or conflicts that prevent your Windows 10 computer from recovering files. You can turn Bluetooth off in the Windows Action Center or go to Settings > Devices and then turn Bluetooth off and on again.

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2. Reconnecting both devices

To receive files via Bluetooth on a Windows 10 computer, make sure that the device sending the file is paired to the computer. If you still cannot receive files, disconnect the device from the computer and reconnect it. Go to Settings > Devices and touch the device from which you want to retrieve files. Then click on the Delete button.

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You will be asked to confirm that you really want to remove the device from the computer. Press Yes to continue.

The device is then deleted from the list of connected Bluetooth devices on your PC. Now reconnect the camera to the computer and check if the problem is solved.

Follow these steps to pair your device with a Windows 10 computer that uses Bluetooth.

Step one: Open the Windows Settings menu and click Devices.

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Step two: Switch to Bluetooth.

This activates the Bluetooth function of your PC and makes it accessible to various devices. Search your device (smartphone or other PC) for available Bluetooth gadgets and select the name of the PC. A tooltip appears in the lower right corner of your computer to inform you that the new device must be connected to your computer.

Step three: Click on the tooltip to continue.

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Step four: Verify the pairing process by confirming that the PIN code displayed on your PC screen matches the device to be paired.

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Step five: Press Close to complete the pairing process.

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If Windows still does not receive the information after following the steps above, check that you are sending the information correctly to your computer.

3. Use of file transfer via Bluetooth

You cannot send files to a Windows 10 computer via Bluetooth if the computer first connects to the file switch. In addition, the device from which you are sending the file must first be connected to your computer (see technique no. 2 above).

Here’s how to correctly retrieve a file from your Windows 10 computer via Bluetooth.

Step one: Tap the up arrow icon in the lower-right corner of the taskbar.

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Step two: Right-click the Bluetooth icon. If you do not see the Bluetooth icon in the Show hidden icons menu, make sure Bluetooth is turned on on your computer.

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Step three: Then choose Get file.

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The window for transferring Bluetooth files will open.

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Your computer starts receiving files in this similar window as soon as the paired Bluetooth device starts sending data.

4. Starting Bluetooth troubleshooting

If your Windows 10 computer still does not receive the information, the Windows Bluetooth Troubleshooter can help you identify and resolve the problem.

Step one: Launch the Windows setup menu and type Bluetooth in the search field.

Step two: Choose Troubleshooting Bluetooth Gadgets from the recommendations in the search results.

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The Bluetooth Troubleshooting window opens.

Step three: Click on Next to continue.

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A troubleshooter scans your computer for Bluetooth problems.

Step four: If a reversal is detected, the repairer repairs it mechanically. Press Close to end Bluetooth troubleshooting.

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Now try sending the file via Bluetooth and see if the Windows PC receives it.

5. Reboot Bluetooth support

If your computer suddenly stops receiving information from various Bluetooth devices, try restarting Windows Bluetooth support. Maybe this will help put things back in order.

Step one: Launch the Windows Runtime window with the Windows + R keyboard combination.

Step two: Type providers.msc in the Open dialog box and click OK.

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Step three: Right-click on Bluetooth support services and select Restart.

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6. Reinstall the Bluetoothadapter.

The Bluetooth adapter of the device will then be removed from the Windows device manager. You don’t have to worry about discovering or downloading a new Bluetooth adapter; your computer will do the reinstallation for you. Please follow the instructions.

Step one: Open the Windows shortcut menu (Windows + X key) and select Device Manager.

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Step two: Expand the Bluetooth driver menu and right-click the shared Bluetooth adapter.

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Step three: Select Delete Device from the pop-up menu.

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Step four: In the confirmation message, press the Clear button to continue.

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The Bluetooth driver will be removed from your computer. Go to the next step to reset the drive power.

Step five: Touch Action in the Device Manager menu bar.

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Step six: Select Change Search {devices}.

This will restart the device management and reinstall the just uninstalled Bluetooth driver. In addition, you can replace the driver if Windows 10 does not receive Bluetooth information after reinstallation.

Step seven: Right-click on the Bluetooth driver and select Update Driver.

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Step 8 : Select Automatically check whether the operating software is up to date.

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Your computer will search online and tell you if your computer has the latest driver.

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